Frequently Asked questions

The cost of a custom items is based on a number of specifications. Flavor, size, decorations and other factors determine this unique price. There are many ways to determine the price of your order. Inquire by call or text at (336) 777-7673, email at orders@siftandcrumbcoat.com or via the chat feature.

Custom cakes have a starting rate of $150. However, the exact cost varies based on size, design and flavor combination.

Orders should be placed at least 2-3 weeks prior to the delivery date. Orders placed less than 2 weeks prior to delivery are accepted based on availability and are subject to a rush order fee. Orders for larger events such as weddings should be placed 6-12 months in advance. Large orders placed less than 6 months prior to delivery are accepted based on availability and are subject to a rush order fee.

Sift and Crumb Coat offers vegan options and can accommodate most food allergies. We do not offer a completely allergen-free environment. Our kitchen uses wheat, soy, eggs, nut and dairy products and cross- contamination is possible.

All local orders are delivered on the agreed upon date and time. Certain items (pound cakes, cookies, cakesickles, cake pops and cake jars) are able to be shipped out of state. Those items are shipped via FedEx and Sift and Crumb Coat does not profit from the associated shipping fees.

It's important to always use two hands and hold the box underneath when carrying your cake. Transport your chilled cake on a flat surface such as the passenger floorboard or trunk. The suggested location varies based on the outdoor temperature. If it's relatively hot outdoors, avoid the trunk and opt to use the passenger floorboard with the air conditioning pointed toward the floor. Drive carefully, avoid large bumps, sharp turns and hard stops.

Payments are made via credit card, debit card, gift card or Cash app using Square. All payments incur a 3.3% processing fee. Sift and Crumb Coat does not profit from this processing fee.

Yes! We offer a cake tasting box. The tasting box includes (5) cake flavors, (5) icing flavors and (5) fillings. There is a $90 fee for the tasting box, however, this fee is credited to your account if you decide to book with us.

Each cake is accompanied by a quick guide flyer. This flyer contains cake care and slicing information. For  more detailed information, please refer to the guide located under the care instructions tab.